We offer free shipping on all orders. Orders are processed within [X business days — confirm] of purchase. Estimated delivery time is [X–X business days — confirm]. A tracking number will be sent to your email once your order ships.
International shipping availability and rates are [to be confirmed by owner]. Please contact us for inquiries before placing an international order.
We accept returns within [X days — confirm] of delivery. Items must be unused and in their original packaging. To initiate a return, contact us at our support page with your order number.
Exchanges are handled on a [case-by-case basis — confirm policy]. Please reach out before returning any item.
Items that are damaged, used, or missing original packaging may not be eligible for return. Final sale items are non-returnable.
Once a return is received and inspected, refunds will be issued to the original payment method within [X business days — confirm].
For all shipping and return questions, contact us at hello@zhadl.com.
